Frequently Asked Questions

Everything you need to know about your Griqos shopping experience

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard delivery usually takes between 3 to 7 business days.

What is your return policy?

Griqos offers a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that shipping rates and delivery times vary by destination and may be subject to local customs fees.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption technology to ensure that your personal data and payment information are kept safe and private.